Privacy Policy

Table of contents

  1. What this privacy policy is about
  2. Responsible body for processing your data
  3. To whom this privacy policy is addressed
  4. Categories of data we process and how we obtain them
  5. Purposes for which your data is processed
  6. Basis on which we process your data
  7. Profiling and automated individual decisions
  8. Transfer of data to third parties
  9. Disclosure of data abroad
  10. Duration of processing your data
  11. Measures to protect your data
  12. What rights do you have?
  13. Use of cookies and tracking technologies
  14. Processing your data on social networks
  15. Information for job applications
  16. Changes to this privacy policy

1. What this privacy policy is about

This privacy policy describes how Hypnos collects, processes, and protects personal data from customers, users, website visitors, and business partners. Personal data refers to any information relating to an identified or identifiable natural person.

This declaration is based on the requirements of the Swiss Data Protection Act (DSG) and – where applicable – the General Data Protection Regulation of the European Union (GDPR).

2. Body responsible for processing your data

Hypnos
Leonardo Palladini
Kreuzweidstrasse 30
8967 Widen, Switzerland
Email: info@hypnos-air.ch

3. To whom this privacy policy is addressed

This privacy policy is addressed to:

  • Visitors to our website
  • Customers
  • Interested parties
  • Suppliers and business partners
  • People who contact us
  • Applicants

4. Categories of data we process and how we obtain them

We process, among other things, the following data categories:

  • Master data : name, address, telephone number, email, date of birth, customer history
  • Contract data : orders, payment data, delivery addresses, invoices
  • Technical data : IP address, browser type, operating system, log files, timestamp
  • Communication data : email content, chat histories, support requests
  • Usage data : click behavior on our website, pages visited
  • Registration data : user accounts, login data, newsletter opt-ins

The data comes either directly from you or from publicly accessible sources or from third parties (e.g. logistics partners, payment service providers).

5. Purposes for which your data is processed

We process your data to:

  • Processing of orders and contracts
  • Customer relationship management
  • Communication and support
  • Provision and optimization of our website
  • Marketing and advertising (including personalized offers)
  • Analysis of user behavior and market research
  • Compliance with legal regulations (e.g. retention obligations)

6. Basis on which we process your data

The legal basis for processing is:

  • Your consent
  • Contractual performance or pre-contractual measures
  • Fulfillment of legal obligations
  • Safeguarding legitimate interests (e.g. security, marketing, improving our services)

7. Profiling and automated individual decisions

We generally refrain from making automated individual decisions with legal effect. However, we may use data to evaluate preferences in order to provide you with relevant offers (profiling).

8. Transfer of data to third parties

We will only share your data if this is necessary to fulfill the purpose. Recipients may be:

  • IT and hosting service providers
  • Shipping and logistics companies
  • Payment provider
  • Marketing service provider
  • Authorities and courts (if legally obliged)

9. Disclosure of data abroad

If we transfer data to recipients abroad, we ensure that an appropriate level of data protection is in place – e.g., through standard contractual clauses or adequacy decisions.

10. Duration of processing your data

We only store your data for as long as necessary to fulfill the purpose or as required by law. Data relating to contractual relationships is generally retained for 10 years.

11. Measures to protect your data

We take appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or manipulation. These include firewalls, access restrictions, and encryption technologies.

12. What rights do you have?

Depending on applicable law, you have the right to:

  • Information about your data
  • Correction of incorrect data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Revocation of consent given

Please contact us at info@hypnos-air.ch to exercise these rights.

13. Use of cookies and tracking technologies

We use cookies and similar technologies to make our website more user-friendly and to improve our services. These include:

  • Necessary cookies (e.g. for login or shopping cart)
  • Analysis cookies (e.g. Google Analytics)
  • Marketing cookies (e.g. Facebook Pixel)

You can change your cookie settings in your browser at any time or send us a message accordingly.

14. Processing of your data on social networks

We maintain a presence on platforms such as Instagram and Facebook. When interacting with these profiles, the privacy policies of the respective providers apply. We sometimes receive aggregated or personal data from the platform operators to analyze our reach.

15. Information for job applications

When you apply to us, we collect the data you provide (e.g., your CV, references, contact information) to process the application. After the application process is completed, the data will be deleted unless there is a legal or operational obligation to retain it.

16. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. The version published on the website will apply.

Last updated: 04.2025